Welcome to Telmo FAQs. The answers to the most asked questions bout our services. If you are new to our service or are a current customer, you might find the answers to your questions. FAQs cover a wide range of topics that span our services, systems, or operations and are answered here by our fulfillment professionals.
Blow is the frequently asking questions, you may find most answer there.
Standard Delivery: We ship most items with this method via reliable delivery services like UPS, FedEx or USPS. If express shipping is chosen, an additional Shipping and Handling fee will be quoted at checkout.
Standard Delivery w/ No Pre Scheduled Appointment: Your item is shipped by a freight carrier, however it will be shipped in a similar manner to a Standard Delivery “UPS-like” item, left near your front door and will not require an appointment or a signature.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Before returning items, please email at support@telmoitems.com with your order number and reason for return, and you will receive further instructions.
Returns of non-defective items must be in as-new condition. Shipping & Handling is non-refundable. Returns may be subject to a 15% restocking fee.
Telmo is not responsible for the return shipping of your order. Your return request may require you to return the item(s) at your own expense.
You can using coupon code when checkout.
Coupons and discount codes apply to in-stock merchandise only.
Of course, we will continuely update items and increase more sales.
Currently not have. but we will be planning it in future.
If you not find the answer for you questions, please submit the contact form or send us email at support@telmoitems.com to get answers.
Yes, we using stardard delievery ships to everywhere.All prices shown are based in US dollars.
If you have customized requires, please contact us via email support@telmoitems.com to get quickly response.
Please ensure all information entered for your billing and shipping address is correct. Double check your payment information to make sure there are no mistakes. Still experiencing issues? Please reach out to customer service through our email support@telmoitems.com.
Currently not suport.
Depending for the delievery method you choose. Normally is 7-15days.
PayPal is the most convenient method when paying online. You can also do an online transfer to our bank accounts in united states.